Know where your information goes.

Public questions

Praime does not save a public question history. When public answers are enabled, your question is sent to Google’s Gemini service to produce the answer. Hosting and AI providers may process request and technical information under their own policies.

Do not enter confidential information, personal identifiers, passwords, client documents, or account secrets in the public question box. Public PiQa cannot retrieve your private workspace or take actions on your behalf.

Sign-in and applications

Auth0 handles sign-in. Praime uses your authenticated identity to control workspace access. Application details are saved when you submit them so your selected plan, jurisdiction, registration, and onboarding request can be reviewed.

Submitting an application does not start a subscription, authorize marketing messages, or establish a brokerage relationship.

Private workspace records

Connected workflows save records you create or upload, together with processing status and an audit history of relevant actions. Access depends on account ownership and authorized professional roles.

Before uploading client or staff information, confirm your authority to share it and the approved processing arrangements. Public PiQa’s Gemini connection does not enable private-document processing.

Google Calendar

Connecting Google Calendar is optional and done by each Realtor for their own account. Praime asks Google for two permissions only: to add and remove the events Praime creates for that Realtor’s own Praime appointments (scope calendar.events), and to read free/busy times for the next 14 days so appointments are not double-booked (scope calendar.freebusy). Praime never reads the titles, attendees, descriptions or other details of existing events, never invites or emails anyone through Google, and never shares calendar data with other Realtors, clients or third parties.

Praime stores only an encrypted refresh token and the connected email address. Google data is used only to provide the calendar features shown in the Realtor’s workspace; it is not used for advertising, sold, or used to train AI models. Disconnecting in Praime, or removing Praime at myaccount.google.com/permissions, deletes the stored token.

Praime’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Questions: privacy@praime.ai.

Access, corrections, and removal

To request access, a correction, an export, or removal of information, contact LSG about your Praime account. Include your application reference if you have one; do not attach confidential documents to the initial message.

Requests require identity and ownership checks. Applicable brokerage, transaction, audit, and other record obligations must be reviewed before removal. Automated deletion and retention schedules are not available through this page.